2 Jobs in HICKORY, NC
Carolina ENT-Sinus and Allergy Center, P.A. is Hiring a Medical Phone Operator Near Hickory, NC
We are looking for a multi-tasking Superstar to join our Phone Team. The position is responsible for answering busy multi-line telephone, taking messages, and scheduling appointments, working assigned queue tasks and serves as a liaison between caller and medical support staff.
If you have the ability to handle confidential and sensitive information, communicate effectively on the telephone, relate to persons with diverse educational and socioeconomic, and ethnic backgrounds, handle “Call Center” fast paced environment, multi-task and demonstrate good customer service, then we have an opportunity for you! Full time position with health, dental, vision, 401k, voluntary policy benefits, and generous PTO plan.
Working hours will be 8 hours per day from 8:00 AM to 5:00 PM Monday through Friday, or as needed; some incidences of work beyond the normal business hours should be expected based on patient demand. Professional medical office setting without significant variation in temperature or lightning. Performance of basic physical functions of finger dexterity, grasping, clearly understood speaking, hearing, sight (far and near to include data, figures, and computer equipment), and repetitive motion. Performance of primarily sedentary work, sitting for extensive periods of time; occasional lifting or moving of object weighing up to 20 pounds.
EDUCATION/EXPERIENCE:
- Graduation from High School or Equivalency.
- Equivalent combination of education and experience, which provides the required knowledge, skills and abilities.
- High volume call center experience a plus.
- 1 year Customer service experience, medical office experience a plus.
Job Summary
Full Time
$34k-41k (estimate)
03/29/2024
06/13/2024
The job skills required for Medical Phone Operator include Customer Service, Appointment Scheduling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Phone Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Phone Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Medical Phone Operator positions, which can be used as a reference in future career path planning. As a Medical Phone Operator, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Phone Operator. You can explore the career advancement for a Medical Phone Operator below and select your interested title to get hiring information.
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